otrs

Table of Contents

1. Overview
2. Module Description - What the module does and why it is useful
3. Setup - The basics of getting started with otrs
   • What otrs affects

Overview

Install and manage OTRS.

USE AT YOUR VERY OWN RISK!

Module Description

Setup

What otrs affects

• package: otrs (does not manage yum repo )
• service: otrs
• files: /etc/sysconfig/otrs, /opt/otrs/Kernel/Config.pm, /opt/otrs/bin/puppet.*
• crontab: for user otrs